Using Intranet technologies to support Continuous Improvement in SMEs

CIntranet is a co-operative research project, partially funded by the European Commission, under the IST programme (5th Framework).

Start date: January 2001
End date: June 2002
Duration: 18 months

Consortium partners

  • Simi Aquaculture SA, Rhodes, Greece
  • Fourni Rodou SA, Rhodes, Greece
  • Norma BV, Hengelo, The Netherlands
  • Intergrafipak BV, Nieuw Vennep, The Netherlands
  • I2S (former Tasis), Athens, Greece
  • TSM Business School, University of Twente, Enschede, The Netherlands

Aim of the project

The aim of the project was to support company-wide continuous improvement (CI) in small and medium-sized enterprises (SMEs). More specifically, to provide a practical software system (with embedded methodology) to support company-wide application, co-ordination, monitoring and measurement of improvement activities in SMEs. Using this software system, the project aims to improve the major business performance indicators (cost, product quality, delivery reliability, speed) in the participating SMEs by at least 10 % in the first six months of the implementation of the CIntranet results.

A related objective was to encourage a continuous improvement culture in smaller companies by providing the assistance they need for a self-help approach to CI. An indirect benefit will also be the support for the improvement of the competencies of the SME personnel.

Please contact Harry Boer for further information.


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Stockholm, Sweden

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18-20 September 2020
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